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5-Day MBA

5-Day MBA

In today’s ever-changing and highly competitive business environment, organizations need managers who effectively lead their business units and organizations.  Managers, executives, and entrepreneurs must be well-rounded.  They must possess high-level business skills in analysis, decision making, strategy, and leadership. For these reasons, having an MBA degree (Master in Business Administration) is a widely-accepted approach to […]

5S +2 System

5S +2 System

E-mail or call us today at (+632) 816-1610 for more information about this program.

Advanced People Handling Skills

Advanced People Handling Skills

Having basic leadership skills is a good first step to ensure greater productivity and better handling of people. Still, the different attitudes and needs of several employees can pose a challenge to one’s leadership. It is then ideal for a manager or supervisor to customize his leadership style. Know how and when to push your […]

Agile Leadership: The Power of Agile Leaders and Organizations

Agile Leadership: The Power of Agile Leaders and Organizations

Today’s tough business landscape demands a higher level of leadership competencies and a higher level of responsiveness from teams.  Why? Because today’s landscape is characterized by VUCA: Volatility, Uncertainty, Complexity and Ambiguity. When business plans are said to only have a shelf life of two to three months, it is evident that plans alone will […]

Behavioral Interviewing Skills: Hire Right

Behavioral Interviewing Skills: Hire Right

   The success of any organization starts with its people. That is why hiring right is critical to any business.  In contrast, hiring the wrong people is costly.   By how much? According to an American study, it’s as much as $17,000 for every wrong person hired! Select the right candidates for the job […]

Business Appreciation Series (3 Programs)

Business Appreciation Series (3 Programs)

The Business Appreciation Series is composed of three (3) programs that target the following participants: the newly-promoted or would-be managers, the first-time manager, or manager of a small enterprise, and for senior managers and high-level executives.   Program 1: Business Appreciation for New Managers   At the end of this program, the participants will be […]

Business Communication

Business Communication

Please call us today at (+632)816-1610 for more information about this program.

Business Etiquette

Business Etiquette

Professional decorum gives your people the edge in representing your companies at the highest level. Sales and business relationships suffer if they don’t behave professionally. Make your employees world-class representatives of your company. With Business Etiquette you will: Define appropriate professional behaviors according to your company’s values, brand, and marketing strategies Demonstrate the skill of […]

Business Process Mapping and Improvement

Business Process Mapping and Improvement

Behind the success of organizations are their business processes.  These are the activities, procedures, and inputs that directly impact the quality of products and services.  They affect speed of delivery and service.  They also dictate operating expenses, which affects overall savings and profitability. Business processes must be properly planned, constantly monitored and improved.  They must […]

Call Center Excellence

Call Center Excellence

Calls gushing from their headsets and into their ears… The clock is ticking and they are being timed and recorded…their every move is being evaluated. In the midst of this pressure, call center agents have to treat each caller as the most important person in existence! Their success depends on their ability to speak clearly, […]

Closing the Gap

Closing the Gap

Would you like to revitalize your organization from top to bottom? Try Closing the Gap! Breathe new life into your organization so everyone will be involved in effecting efficiency, effectiveness and productivity at work. With Closing the Gap, you will: Learn the best practices of successful organizations Construct creative ideas for the workplace Build a […]

Communication Assertiveness

Communication Assertiveness

In order to get the most out of dealings with colleagues and clients, professionals need more than just technical expertise or job skills. Effective and confident communication is needed to get the point across. Communicators need to overcome barriers that cause conflict and misunderstanding – without being passive or aggressive. In short, professionals need to […]

Communication Assessment

Communication Assessment

What is the right communication training or level for your people? How do you know that your people have learned and improved after the training? How do you verify program effectiveness? To help you make the right decision in people development and avoid unnecessary costs, start with assessment before training. With Communication Assessment, you will: […]

Communication Strategies in a Diverse and Global Environment

Communication Strategies in a Diverse and Global Environment

Productivity in the workplace depends on a professional’s ability to communicate with and influence others effectively.  Nowadays, this is easier said than done, especially if the organization deals with A globalized environment that imposes changes on the team or organization’s communication practices. More foreign clients and global counterparts as well as greater demands from them. […]

Competencies Development Program

Competencies Development Program

Please call us today at (+632)816-1610 for more information about this program.

Complaint Management

Complaint Management

It is easy to provide great customer service to clients who have a great personality.  However, not every experience is a positive one.  People act differently when emotions are running high and expectations or demands are not being met (no matter how unreasonable they might be). Still, the customer is the reason why businesses exist.  […]

Comprehensive Corporate Selling

Comprehensive Corporate Selling

There is no activity more vital to the economy’s health than selling. At the same time, there is no activity more dependent on individual initiative than this. For these reasons, companies formulate commission schemes, performance bonuses and other incentive packages. But selling is not just a matter of initiative. It is first and foremost, a […]

Conducting Business Meetings

Conducting Business Meetings

You attend meetings every week, sometimes even every day. And most often in many meetings minutes are kept and hours are lost. Minimize the waste of precious time and resources and facilitate meetings where objectives are met and agreements are put to action. Conducting Business Meetings shares the formula for meeting success, where you will: […]

Confidence Building

Confidence Building

One major contributor to one’s confidence level and self-esteem is the experiences and events that have happened in the past. Many people go through the same experience, yet only few are confident, most are not. Why? People who have high confidence levels learn from experiences in their past, rather than dwell and be frustrated by […]

Conflict Management

Conflict Management

One of the inevitable but often unwelcome events in any business unit or organization is CONFLICT.  Disagreements, quarrels and turf wars are present in any organization.  They have the potential to not only cause considerable misery to team members, but more importantly, they affect productivity.  How do professionals avoid or minimize these unwanted realities? An […]

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