To serve external clients effectively, organizations place a premium on excellent service provided by sales and customer service teams. Hence, companies invest in the learning and development of these professionals, who are usually considered front liners. However, the delivery of excellent service to external clients does not fall on them alone. Behind the success of […]
Administrative professionals play a critical role. They support managers, executives, and the organization. The support they provide is vital to the organization’s ability to achieve its objectives. Given their vital role, their work is no longer just “clerical” nor “administrative.” On top of their present skill set, today’s administrative professionals must be equipped with leadership […]
Civil Service Commission Accredited Training Institution (ATI)
(for government employees)