In order to get the most out of dealings with colleagues and clients, professionals need more than just technical expertise or job skills. Effective and confident communication is needed to get the point across. Communicators need to overcome barriers that cause conflict and misunderstanding – without being passive or aggressive. In short, professionals need to […]
It is easy to provide great customer service to clients who have a great personality. However, not every experience is a positive one. People act differently when emotions are running high and expectations or demands are not being met (no matter how unreasonable they might be). Still, the customer is the reason why businesses exist. […]
Cash is the beginning and end of any business operation. Organizations need consistent, positive cash flow to function and grow. Without it, operations suffer, projects get delayed. Hence, many organizations look at increasing sales. But sales need to be collected fast enough and converted into cash. This is where effective debt collection comes in. The […]