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leadership skills

Communication Assertiveness

Communication Assertiveness

In order to get the most out of dealings with colleagues and clients, professionals need more than just technical expertise or job skills. Effective and confident communication is needed to get the point across. Communicators need to overcome barriers that cause conflict and misunderstanding – without being passive or aggressive. In short, professionals need to […]

Influencing Skills

Influencing Skills

Salespeople need to do more than just sell their products and services – they must create loyalty to their brand. Team leaders, supervisors, and project managers need to do more than just meet deadlines and achieve results – they must create the desire and motivation for their people to do the job and do it […]

Interpersonal Skills

Interpersonal Skills

When people fail to adjust to others, they run the risk of missing opportunities and creating conflict. Be a better communicator by learning how to choose the right words, master non-verbal cues, and adjust your style accordingly. With Interpersonal Communication Skills you will: Know the importance of self-disclosure in forming relationships and assess your willingness […]

People Handling Skills

People Handling Skills

It has been proven that an organization with skilled and motivated people meets its objectives faster. As the lifeblood of the organization, your people need to be led and managed correctly in order to produce the needed results. This is where supervisors and managers come into the picture. Supervisors and managers have a direct impact […]

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