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Communication

Do This, Do That: How to Handle Stress and Be Productive Under Pressure

Do This, Do That: How to Handle Stress and Be Productive Under Pressure

Conquer stress! Here are some tips that will help you increase productivity while managing chaos at work.

5 Communication Techniques to Take Control of the Conversation

5 Communication Techniques to Take Control of the Conversation

Learn how to sell better by utilizing these assertive communication techniques.

5 Best Practices to Lead with Emotional Intelligence

5 Best Practices to Lead with Emotional Intelligence

Emotionally intelligent people make great leaders, as famous personalities from the past and present have shown. For instance, Jeff Bezos is known for using his self-deprecating humor to make others around him feel comfortable and to show that he’s first and foremost a human being before the CEO of multinational company Amazon. Martin Luther King’s […]

6 Ways Mind Mapping Can Boost Your Business Performance

6 Ways Mind Mapping Can Boost Your Business Performance

Brainstorming and thought organization isn’t always easy to do. There are days when your brain might be all over the place, too frazzled thinking about tasks; or other days when you’re running low on your creative think tank. Well, good news: There’s a simple solution to streamlining your business process properly, and that’s through mind […]

5 Capital Sins to Avoid in Customer Service

5 Capital Sins to Avoid in Customer Service

Today’s top brands don’t just owe their success to their stellar products and services—flawless customer experience plays an (if not the most) important role as well. In this day and age, if your brand delivers poor customer service or ill complaint management tactics, your business may be well on its way to sinking. The figures […]

6 Tips to Think Fast and Talk Smart During a Presentation

6 Tips to Think Fast and Talk Smart During a Presentation

As a working professional who’s committed to a leadership role, you’ve been in a number of presentations or meetings where you have to speak up to deliver a proposal, train your team, or simply talk about making improvements in the workplace. For whatever reason, it’s important to be in control so you can effectively convey […]

15 Preparations You Should Do to Be A Successful Presenter

15 Preparations You Should Do to Be A Successful Presenter

At some point in your career, you will need to deliver a powerful presentation. Whether it’s in front of a small group or a large symposium, you want to do your best. However, the art of presenting isn’t as easy as people think. Some of the most critical ingredients include establishing great rapport with the […]

5 Reasons Why Non-Verbal Cues Are Important in Closing a Deal

5 Reasons Why Non-Verbal Cues Are Important in Closing a Deal

Communication in sales negotiations isn’t just about what’s written on the documents or what you say. How you stand, sit, point your finger, or shake their hands reveal much more. People use nonverbal cues all the time—shrugging, eye-rolling, hand gestures, etc. The way you communicate your sales pitch makes or breaks the deal. When you’re […]

7 Powerful Public Speaking Tips from the Best TED Talks Speakers

7 Powerful Public Speaking Tips from the Best TED Talks Speakers

We often associate public speaking with world leaders or celebrities. We listen to every word they say, sometimes wondering how they have mastered the skill of public speaking so well. Did they go through formal training? Do they practice in front of the mirror? Does practice make perfect indeed? In the corporate world, public speaking […]

How Confident Are You? Take the Self-Confidence Quiz

How Confident Are You? Take the Self-Confidence Quiz

Before Facebook’s phenomenal success as the number one social network, its founder and CEO, Mark Zuckerberg, wasn’t as popular as he is today. Yet even then, people around Zuckerberg knew he was someone who could lead his empire to greatness. He just had a certain level of confidence playing his role as the man in […]

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