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Communication

6 Ways Mind Mapping Can Boost Your Business Performance

6 Ways Mind Mapping Can Boost Your Business Performance

Brainstorming and thought organization isn’t always easy to do. There are days when your brain might be all over the place, too frazzled thinking about tasks; or other days when you’re running low on your creative think tank. Well, good news: There’s a simple solution to streamlining your business process properly, and that’s through mind […]

5 Capital Sins to Avoid in Customer Service

5 Capital Sins to Avoid in Customer Service

Today’s top brands don’t just owe their success to their stellar products and services—flawless customer experience plays an (if not the most) important role as well. In this day and age, if your brand delivers poor customer service or ill complaint management tactics, your business may be well on its way to sinking. The figures […]

6 Tips to Think Fast and Talk Smart During a Presentation

6 Tips to Think Fast and Talk Smart During a Presentation

As a working professional who’s committed to a leadership role, you’ve been in a number of presentations or meetings where you have to speak up to deliver a proposal, train your team, or simply talk about making improvements in the workplace. For whatever reason, it’s important to be in control so you can effectively convey […]

15 Preparations You Should Do to Be A Successful Presenter

15 Preparations You Should Do to Be A Successful Presenter

At some point in your career, you will need to deliver a powerful presentation. Whether it’s in front of a small group or a large symposium, you want to do your best. However, the art of presenting isn’t as easy as people think. Some of the most critical ingredients include establishing great rapport with the […]

5 Reasons Why Non-Verbal Cues Are Important in Closing a Deal

5 Reasons Why Non-Verbal Cues Are Important in Closing a Deal

Communication in sales negotiations isn’t just about what’s written on the documents or what you say. How you stand, sit, point your finger, or shake their hands reveal much more. People use nonverbal cues all the time—shrugging, eye-rolling, hand gestures, etc. The way you communicate your sales pitch makes or breaks the deal. When you’re […]

7 Powerful Public Speaking Tips from the Best TED Talks Speakers

7 Powerful Public Speaking Tips from the Best TED Talks Speakers

We often associate public speaking with world leaders or celebrities. We listen to every word they say, sometimes wondering how they have mastered the skill of public speaking so well. Did they go through formal training? Do they practice in front of the mirror? Does practice make perfect indeed? In the corporate world, public speaking […]

How Confident Are You? Take the Self-Confidence Quiz

How Confident Are You? Take the Self-Confidence Quiz

Before Facebook’s phenomenal success as the number one social network, its founder and CEO, Mark Zuckerberg, wasn’t as popular as he is today. Yet even then, people around Zuckerberg knew he was someone who could lead his empire to greatness. He just had a certain level of confidence playing his role as the man in […]

How Good Are You at Business Writing? [Take Our Quiz]

How Good Are You at Business Writing? [Take Our Quiz]

No matter what field or industry you’re in, you’ll come across the need for business writing. Whether that’s a business proposal or a letter to be sent to one of your clients, you need to craft a well-written document. As professionals, you need to ensure that you’re well-equipped with effective business writing skills. Memos, proposals, […]

7 New Year’s Resolutions Every Team Should Commit to for 2018

7 New Year’s Resolutions Every Team Should Commit to for 2018

2017 is almost over, and once again, it’s time for people to set their goals for the year ahead. In every goal-setting comes the creation of new year’s resolutions, not just for your personal life but also for your career. You can create new year’s resolutions along with your team members to work towards a […]

10 Worst Gifts to Give Your Workmate (And What to Gift Instead)

10 Worst Gifts to Give Your Workmate (And What to Gift Instead)

Christmas is just around the corner, and once again, it’s time for the traditional gift-exchange in the workplace. A gift is a form of communication as it speaks the words you almost never say out loud. It’s also a great way to show your workmate how much you appreciate his hard work in the office. […]

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