When people fail to adjust to others, they run the risk of missing opportunities and creating conflict. Be a better communicator by learning how to choose the right words, master non-verbal cues, and adjust your style accordingly. With Interpersonal Communication Skills you will: Know the importance of self-disclosure in forming relationships and assess your willingness […]
Today’s business environment of cutthroat competition has led to a more evolved customer profile. So much so that satisfying customers does not guarantee their loyalty. A provider and its people must deliver unique and unforgettable service to retain the customers they acquire. Skilled front-liners are expected to go the extra mile and make each point […]