Filipinos are known for their politeness and hospitality. Words like “po” and “opo” don’t even have a direct translation in the English language. However, these positive traits are not without flaws, as this very same attitude can be traced to another Pinoy trait—the reluctance to say no to relatives, friends, and co-workers. To start: Saying […]
Learn how to sell better by utilizing these assertive communication techniques.
A leading international organization with an office in Manila approached Guthrie-Jensen in the recent past with the goal of improving the culture of their operations department. The department had 200 employees, coming from diverse backgrounds: long-time and new employees; Filipino employees and nationals from Asia, Europe, and North America; tenured professionals and contractual workers. The […]