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Geek, Fluff, and Weasel

Geek, Fluff, and Weasel

If you write clearly, people automatically assume that you think clearly too.  But oftentimes, writing is a complicated, challenging, and very frustrating business.  Many will agree with that people are more likely to speak effectively than write clearly. But why do people write poorly?  People learned to speak first.  A good number of people even […]

Building A Culture of Open Communication is Key

Building A Culture of Open Communication is Key

A leading international organization with an office in Manila approached Guthrie-Jensen in the recent past with the goal of improving the culture of their operations department.  The department had 200 employees, coming from diverse backgrounds:  long-time and new employees; Filipino employees and nationals from Asia, Europe, and North America; tenured professionals and contractual workers. The […]

How to Increase Presence… and Influence

How to Increase Presence… and Influence

Gone are the days when professionals produce results solely on the basis of their technical know-how. With today’s business landscape, we now live in a world where our ideas, products, and services will have to be pitched, and will need to compete with several industry counterparts. To produce results, one must command the attention and […]

Dealing with the 5 Levels of Conflict

Dealing with the 5 Levels of Conflict

One thing that leaders will always need to be ready for is how to handle conflict.  Given that departments and teams are made of different individuals who may have different opinions, perspectives, priorities and beliefs, it is not uncommon that conflict will arise at one time or another. If asked to define conflict, chances are […]

Get Your Point Across — Clearly and Confidently

Get Your Point Across — Clearly and Confidently

How can one organize thoughts and opinions to project credibility and more importantly, influence people? How can one get his point across in a more organized manner?  These are two of the most frequently asked questions professionals ask during training programs like Communication Assertiveness or People Handling Skills. Here is an an easy and practical […]

Giving More Effective Feedback

Giving More Effective Feedback

The need to give feedback to colleagues is an important part of a professional’s daily work.  It is given to praise a person’s performance.  It is also a corrective tool that allows managers and supervisors to discipline their people. Of course, feedback is not only a tool for downward communication.  Feedback is given upward, when, […]

Avoiding the Copy and Paste Syndrome

Avoiding the Copy and Paste Syndrome

The quality of one’s written communication speaks volumes for any company or professional.  For these reasons, emails, letters, reports, proposals, and even presentations must always be checked before they are sent.  Care must be taken whether these messages are for internal or external clients. Typos and grammatical slips, and other errors lessen the credibility of […]

Welcome to Insights: The Guthrie-Jensen Blog

Welcome to Insights: The Guthrie-Jensen Blog

It was 15 years ago when Guthrie-Jensen launched its corporate website.  This was in 1998, during the rather early days of the internet in the Philippines.  As early as this time, there already was a growing need from you, our dear clients, for easier access to information on our public seminars and customized in-house programs. […]

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