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holiday season

How May I Help You? How to Handle Customer Service on Holidays

How May I Help You? How to Handle Customer Service on Holidays

Shopping is at its peak during the last quarter of the year. A lot of people shop online or in-store beginning from pre-Halloween festivities all the way to Christmas and the New Year. The volume of shoppers likely increases, as the gift-giving season is just around the corner. Perhaps non-frequent shoppers will buy a few […]

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