Shopping is at its peak during the last quarter of the year. A lot of people shop online or in-store beginning from pre-Halloween festivities all the way to Christmas and the New Year. The volume of shoppers likely increases, as the gift-giving season is just around the corner. Perhaps non-frequent shoppers will buy a few […]
Customer engagement not only helps you drive revenue, but it also builds and deepens the personal connection your brand has with your customers. When you provide an optimized customer engagement through effective customer service, customers become loyal to your brand. This is what makes brands and businesses stand out from a highly crowded business landscape. […]