Measuring Outcomes through Performance Management

At the end of the program, participants will be able to:


  • Understand the basic principles and concepts of Performance Factors and its importance as a strategic management tool.
  • Be able to develop performance measures down to a select few that are linked in a cause-and-effect relationship, and are based on the strategic impact chain; and
  • Be equipped with the knowledge and skills needed in designing a Performance Management System for the Company.


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