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Customer Feedback System

Only 4% of unhappy customers complain. 96% will shut up and split without telling you why! Take the proactive approach! Get their feedback before they leave!

The Customer Feedback System will:

  • Gather statistically sound data on how your customers rate your service at every customer touch point
  • Uncover your customers’ priorities and help you prioritize what is important to them
  • Analyze your competitive strengths and weaknesses
  • Discover how many customers are simply satisfied with you and how many are loyal
  • Find out what common problems are experienced by your customers
  • Compare how your customers see you as compared to your competitors

This is designed for companies who value the voice of the customer.

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