Highly-skilled. Efficient. Competitive. These are just some of the qualities that have made professionals of the BPO industry stand out, and have made the Philippines the outsourcing capital of the world.

We at Guthrie-Jensen support BPO’s, KPO’s and Shared Services Organizations in their goal of attracting more business and remaining competitive. That is why we have developed BPO Excellence Programs especially for professionals of the industry and their respective organizations.

Guthrie-Jensen’s BPO Excellence Programs have been customized to meet the ever-changing needs of this fast-growing industry and its professionals. These highly-interactive, updated programs are conducted by a deep pool of expert consultants, who have extensive experience working in and with the industry.

We have the widest range of programs for you!

• Effective Performance Coaching
• Managing Difficult Customer Communication
• Managing Communication Across All Levels
• Personal Effectiveness for Leaders
• Developing Client Partnerships
• Creativity and Innovation @Work
• Communication Assertiveness
• Managing Assertiveness
• English Fluency
• Cross-Cultural Communication
• Effective Business Writing / Email Writing
• Team Leadership and Empowerment
• Training the Trainers
• AND MORE!

For more information about these and other programs, call Guthrie-Jensen today at 816-1610. Or email us at corporate@guthriejensen.com